Top 3 Qualities for Nonprofit Storytellers: Empathy, Adaptability, and Curiosity
At Visuals by Momo, we believe storytelling is more than just relaying information; it’s about connecting with audiences in a way that resonates, inspires, and moves people to action. In our years of working with nonprofits, we’ve discovered that three qualities – empathy, adaptability, and curiosity – are essential for creating stories that capture the true heart of an organization’s mission.
Chris Baker
1/21/20254 min read


Top 3 Qualities for Nonprofit Storytellers: Empathy, Adaptability, and Curiosity
At Visuals by Momo, we believe storytelling is more than just relaying information; it’s about connecting with audiences in a way that resonates, inspires, and moves people to action. In our years of working with nonprofits, we’ve discovered that three qualities – empathy, adaptability, and curiosity – are essential for creating stories that capture the true heart of an organization’s mission. For anyone looking to step into the world of nonprofit storytelling, these three qualities can make all the difference in crafting narratives that don’t just tell but transform.
In this blog, we’ll explore each of these qualities, why they matter in nonprofit storytelling, and how we cultivate them at Visuals by Momo. We’ll also share advice for emerging storytellers on how to build these skills and use them to elevate their work.
Empathy: The Foundation of Nonprofit Storytelling
Empathy is at the core of every story we tell at Visuals by Momo. Working with nonprofits requires understanding and appreciating the challenges they face, the impact they create, and the lives they touch. Each organization has a unique story, one that involves real people, real struggles, and real triumphs. Without empathy, it’s impossible to capture this story in a way that honors the people involved.
When Chris joined Visuals by Momo, he brought with him a dream of starting an Energy Healing nonprofit, a vision rooted in compassion and a desire to help others. This dream shapes his work today, guiding him to approach every project with empathy and understanding. Chris sees each video as more than a project – it’s an opportunity to connect with people on a human level, to hold space for vulnerability, and to honor each organization’s mission authentically.
Advice for Emerging Storytellers
Developing empathy begins with listening. When you start a new project, take the time to sit down with your client, understand their journey, and hear their stories without judgment or assumption. Ask questions that get to the heart of their mission, and approach each story with an open mind. The more you understand your client’s perspective, the more you’ll be able to create stories that reflect their truth.
Adaptability: Embracing Challenges with Flexibility and Grace
Nonprofit work is rarely straightforward, and nonprofit storytelling is no different. With limited budgets, time constraints, and the need to balance multiple responsibilities, adaptability is essential for nonprofit storytellers. At Visuals by Momo, we’ve learned that flexibility and creativity are vital when working within these constraints.
Adaptability is especially important in video production, where unexpected challenges can arise at any stage of a project. Whether it’s adjusting filming schedules, rethinking creative approaches, or working with nonprofits who may have limited experience with video, adaptability allows us to find solutions and create meaningful stories without losing sight of the mission.
Momo’s experience has taught him the importance of being flexible. With over 23 years in the industry, he’s faced countless obstacles, from budget limitations to technical challenges. His artistic approach and problem-solving skills have become cornerstones of our work, allowing us to create visually impactful stories regardless of circumstances. For us, adaptability means finding new ways to tell each story, even when conditions aren’t ideal – because every nonprofit’s story deserves to be told.
Advice for Emerging Storytellers
To develop adaptability, embrace challenges as learning opportunities. When things don’t go as planned, resist the urge to panic. Instead, take a step back, assess your options, and think creatively about how to move forward. Storytelling is as much about resilience as it is about creativity, and each challenge you overcome will make you a stronger storyteller in the long run.
Curiosity: The Drive to Keep Learning and Discovering
At Visuals by Momo, we’re always learning. Curiosity keeps our work fresh, allowing us to explore new techniques, understand different perspectives, and stay engaged with the ever-evolving field of video production. For nonprofit storytelling, curiosity is crucial – it pushes us to dig deeper, ask questions, and uncover the stories that lie beneath the surface.
When Chris started working with Momo, he had a passion for photography but little experience with film production. Driven by curiosity, he quickly embraced the opportunity to learn, mastering tools like Adobe Premiere Pro and Adobe After Effects. Today, Chris brings this same curiosity to every project, continually exploring new ways to tell stories that resonate. His journey from student to storyteller is a reminder that curiosity can lead to growth in unexpected ways, pushing us beyond our comfort zones and opening doors we might not have considered.
Curiosity also plays a vital role in understanding our clients’ missions. Nonprofit stories are often complex, and it takes a curious mind to fully appreciate the depth and nuance of each story. By approaching each project with an open mind and a willingness to explore, we’re able to create narratives that are rich, multi-dimensional, and impactful.
Advice for Emerging Storytellers
Cultivate curiosity by embracing a learning mindset. Never stop asking questions, even when you think you know the answer. Seek out new skills, explore different storytelling techniques, and immerse yourself in your client’s world. Curiosity will fuel your creativity, deepen your understanding, and help you create stories that go beyond the surface.
Why These Qualities Matter in Nonprofit Storytelling
Empathy, adaptability, and curiosity are more than just skills; they’re values that guide our work at Visuals by Momo. Nonprofit storytelling isn’t about creating a glossy image – it’s about capturing the essence of an organization’s mission, the challenges they face, and the lives they impact. These qualities help us tell stories that honor the truth, inspire audiences, and drive real change.
When we work with nonprofits, we know we’re not just telling their story; we’re helping them connect with their community, engage their supporters, and amplify their impact. By approaching each project with empathy, flexibility, and a sense of wonder, we’re able to create videos that don’t just inform but inspire, inviting viewers to become part of the story.
Building a Future of Compassionate Storytelling
As we look to the future, we’re committed to nurturing these qualities in our own work and in the emerging storytellers we collaborate with. We believe that storytelling has the power to change the world, but only when it’s done with heart, respect, and a genuine desire to make a difference. For anyone interested in nonprofit storytelling, we encourage you to embrace these values and carry them forward in your work.
Because at the end of the day, storytelling isn’t just about what we create – it’s about the connections we build, the lives we touch, and the world we help shape. And at Visuals by Momo, we’re honored to be part of that journey, one story at a time.
ADDRESS 1350 E Sunrise Blvd, Suite 112, Fort Lauderdale, FL 33304
EMAIL sales@visualsbymomo.com
PHONE (954) 745-7922


Content, including images, displayed on this website is protected by copyright laws. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited.
| Terms and Conditions | Production Terms | Privacy Policy | SMS Privacy Policy | Media Release |